1) Information We Collect

We may collect the following information when you submit a request through our website or contact us:

Information you provide

• Name

• Phone number (including country code)

• Email address

• Preferred contact method

• Address (street, city, state, ZIP, country)

• Details about what you need help with

Files you choose to send

If you email photos, screenshots, or other files to help with a quote, we receive the content you send.

Automatically collected information

Like most websites, our site and service providers may automatically collect basic usage data (such as pages visited, approximate location, device type, browser type, and IP address) through cookies or similar technologies.

2) How We Use Your Information

We use your information to:

• Review and respond to your quote request

• Provide estimates and communicate about scheduling

• Deliver services you request

• Improve our website and customer experience

• Prevent fraud, abuse, or misuse of our services

We do not use your information to make decisions that have legal or similarly significant effects (automated decision-making).

3) How Quote Requests Work (Email Routing)

When you submit the “Get a Quote” form on our website:

• Your submission is sent to quotes@coreconnecthometech.com for intake and review.

• We respond manually using your preferred contact method.

For general questions, contact us at hello@coreconnecthometech.com.

4) When We Share Information

We do not sell your personal information.

We may share information only in these limited situations:

• Service providers: with tools we use to operate our website and communications (for example, website hosting, form delivery, analytics, email services)

• Legal reasons: if required to comply with law, respond to lawful requests, or protect rights, safety, and property

• Business operations: if needed to provide services you request (for example, coordinating access details)

5) Cookies & Analytics

Our website may use cookies or similar technologies to help the site function and to understand how visitors use the site. You can control cookies through your browser settings. Some site features may not function properly if cookies are disabled.

6) Data Retention

We keep personal information only as long as needed to:

• respond to your request

• provide services

• maintain business records

• comply with legal or tax requirements

7) Your Choices

You can:

• Request access, updates, or deletion of your information by emailing us

• Opt out of non-essential marketing communications (if we send any) by using the unsubscribe link or contacting us

• Disable cookies through your browser settings

8) Security

We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10) Contact Us

If you have questions about this Privacy Policy or your information, contact:

hello@coreconnecthometech.com

11) Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated effective date.